Privacy Policy | Coloromi

Last Updated: June 4, 2025

1. Introduction

At Coloromi ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (coloromi.com), mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, you should not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Personal Information

Personal information is data that can be used to identify you individually. We collect the following categories of personal information:

Account Information: When you register for an account, we collect your name, email address, and password.
Profile Information: Information you provide in your user profile, such as your username, first name, last name, and profile picture.
Payment Information: When you make purchases, we collect payment details, which may include credit card information, billing address, and transaction history. Note that actual payment processing is handled by our secure third-party payment processor, Stripe.
User Content: Images you upload to create coloring pages and any information you provide in relation to those images.
Communications: Information you provide when you contact us for customer support or otherwise communicate with us.

2.2 Usage and Technical Information

Information about your interaction with our Services including:

Device Information: Information about your device, including device type, operating system, browser type, IP address, and device identifiers.
Usage Data: Information about how you use our Services, including pages visited, features used, coloring pages generated, time spent on the site, and other analytics data.
Log Data: Server logs, including IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. See our Cookie Policy section for more details.

3. How We Collect Information

We collect information through various methods:

Direct Collection: Information you provide when you register, create a profile, make purchases, upload content, or communicate with us.
Automated Collection: As you navigate through our Services, we may use automated data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
Third-Party Sources: We may receive information about you from third parties, such as social media platforms if you choose to link your account with them.

4. How We Use Your Information

We use your information for various purposes, including to:

Provide, maintain, and improve our Services
Process transactions and manage your account
Generate coloring pages from your uploaded images
Personalize your experience and deliver content relevant to your interests
Respond to your requests, comments, and questions
Send administrative information, such as updates, security alerts, and support messages
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities
Comply with legal obligations
Enforce our Terms of Service and other legal rights

5. Legal Basis for Processing (For EEA, UK, and Similar Jurisdictions)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we collect and process your personal information based on one or more of the following legal bases:

Performance of a Contract: To fulfill our contractual obligations to you, including providing our Services and processing payments.
Consent: When you have given us consent to process your personal information for specific purposes.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our Services, preventing fraud, and ensuring the security of our network.
Legal Obligation: When we need to comply with a legal obligation.

6. Sharing Your Information

We may share your information with the following categories of recipients:

6.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, including:

Stripe: For payment processing
AWS: For image storage (S3) and content moderation (Rekognition)
OpenAI: For AI-powered coloring page generation
Redis/Upstash: For rate limiting and caching
Cloudflare Turnstile: For bot prevention and security
Analytics providers to help us understand how users interact with our Services
Customer service providers to assist with support inquiries

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6.4 With Your Consent

We may share your information with third parties when you give us consent to do so.

7. Content Moderation and AI Processing

We employ automated content moderation systems to ensure the appropriate use of our Services:

Images you upload are automatically scanned using AWS Rekognition to detect inappropriate content.
Uploads that contain prohibited content (including nudity, violence, or offensive material) will be automatically rejected.
When you request coloring page generation, your image and related information are processed through our AI systems, which may involve transmission to third-party AI service providers like OpenAI.
We implement appropriate safeguards to protect your content during these processes.

8. Data Security

The security of your information is important to us. We implement a variety of security measures to maintain the safety of your personal information, including:

Encryption of sensitive data
Secure storage of user content in AWS S3
Password encryption using bcrypt technology
Rate limiting measures to prevent unauthorized access attempts
Cloudflare Turnstile for preventing automated login attempts
Regular security audits and vulnerability testing
Limited access to user data by our staff
Monitoring for suspicious activity

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including:

As long as you maintain an account with us
As needed to provide you with our Services
As necessary to comply with legal obligations
As necessary to resolve disputes and enforce our agreements

When you delete your account:

Your personal information will be removed from our active databases
Your private coloring pages will be deleted
Public coloring pages you have created will remain on the site, but will no longer be associated with your personally identifiable information
Your username may be retained to preserve attribution of public content
Usage logs and anonymized data may be retained for analytics purposes

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

10.1 Types of Cookies

We use the following types of cookies:

Essential Cookies: Necessary for the functioning of our Services, such as session management and authentication.
Functional Cookies: Help us remember your preferences and settings.
Analytics Cookies: Help us understand how visitors interact with our Services, including pages visited and time spent on site.
Session Storage: We use session storage to track recently viewed pages and prevent duplicate analytics tracking.

10.2 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which types of cookies you accept:

Essential Only: If you select this option, we will only use cookies that are necessary for the website to function properly.
Accept All: If you select this option, we will use all types of cookies described above.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site.

10.3 Browser Controls

Most web browsers also allow you to control cookies through their settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.allaboutcookies.org.

11. Children's Privacy

Our Services are not directed to persons under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

12. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

12.1 For All Users

Access: You can request access to your personal information we hold.
Correction: You can request correction of your personal information if it is inaccurate or incomplete.
Account Settings: You can update or delete certain information through your account settings.
Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

12.2 Additional Rights for EEA, UK, California, and Similar Jurisdictions

Users in certain jurisdictions may have additional rights, including:

Deletion: You can request deletion of your personal information in certain circumstances.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Restriction: You can request restriction of processing of your personal information.
Objection: You can object to processing of your personal information.
Withdraw Consent: You can withdraw consent where processing is based on consent.
Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

13. International Data Transfers

We are based in the United States and process information on servers located in the United States and potentially other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States.

If we transfer your personal information from the EEA, UK, or similar jurisdictions to countries that have not been deemed to provide an adequate level of protection, we implement appropriate safeguards to ensure your information is protected, such as standard contractual clauses approved by the relevant authorities.

14. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party sites before providing any information to them.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. For significant changes, we may provide additional notice, such as sending you an email notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]